Shipping & Returns
We use Royal Mail to send all items. A price is given at the check out as it will go by weight.
As a guide:
UK = £1.50 - £9
Overseas = £9.50 - £16
Items are sent Monday to Friday.
Or orders can be collected from Original Button (double decker bus hair salon).
Address // Langenhoe Hall Lane, CO5 7NA.
Return & Exchange Policy
We hope you love your product/s as much as we do…but if you have decided they are not for you then you have 14 days to return them. Returns after this date may not be accepted.
Step 1 // Email to obtain your return number.
Step 2 // Send you item/s back (sorry but postage won't be reimbursed). We recommend you get proof of postage.
Step 3 // Once we have received and inspected the item/s we will email you with information about an exchange or return payment. All return payments will be paid by the original payment method.
Please Note //
All items returned must be in the original unopened packaging. It must be unused and not washed. All tags/ labels must still be attached.
We inspect all items returned and if they are in any way opened or used we reserve the right to refuse your return.