Shipping & Returns

Shipping Policy

We use Royal Mail to send all items. A price is given at the check out as it will go by weight.

 

As a guide:

UK = £1.50 - £9

Overseas = £9.50 - £16

 

Items are sent Monday to Friday.

Or orders can be collected from Original Button (double decker bus hair salon).

Address //  Langenhoe Hall Lane, CO5 7NA.

Return & Exchange Policy

We hope you love your product/s as much as we do…but if you have decided they are not for you then you have 14 days to return them. Returns after this date may not be accepted. 

 

Step 1 // Email info@originalbutton.co.uk to obtain your return number. 

Step 2 //  Send you item/s back (sorry but postage won't be reimbursed). We recommend you get proof of postage. 

Step 3 // Once we have received and inspected the item/s we will email you with information about an exchange or return payment. All return payments will be paid by the original payment method.

 

Please Note //

 

All items returned must be in the original unopened packaging. It must be unused and not washed. All tags/ labels must still be attached.

 

We inspect all items returned and if they are in any way opened or used we reserve the right to refuse your return. 

Get to Know Hair & Towel

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Customer service: 07794549118

Email: hairandtowel@gmail.com

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